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Buying Guides & FAQ

Returns FAQ's

What is your returns policy?

You can return any product you have purchased from our website for exchange within 28 days of purchase. 

The product must be returned in its original condition, unopened, unused and with all manuals and instructions. Please also include your original order details.

Please bear in mind return delivery charges are the responsibility of the customer.

This is a gift that won't be given within 28 days - how can we return if need be?

When purchasing your goods please notify us that this is a gift and that you need the returns period adjusted and we can usually accommodate.